Frequently Asked Questions
Everything you need to know about shopping with Willow Park Wines & Spirits.
What are your shipping and delivery options?
We offer local delivery within city limits, curbside pickup, and regional shipping. Please note that an adult of legal drinking age must be present to sign for all deliveries containing alcohol.
Can I return a bottle if it is 'corked' or spoiled?
Yes. If you believe a product is defective or corked, please return the bottle (at least 75% full) with your original receipt within 30 days for a full refund or exchange.
Do you offer bulk discounts for corporate events or weddings?
Absolutely. We provide specialized pricing and consultation services for large events. Please contact our events team directly to discuss volume discounts and curated selections.
How do you ensure the quality of vintage wines?
All our premium and vintage wines are stored in a temperature-controlled cellar environment to ensure optimal aging and quality preservation before they reach your table.
What payment methods do you accept online?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and Google Pay for a seamless checkout experience.
Do you offer gift wrapping or personalized notes?
Yes, we offer premium gift packaging and the option to include a personalized message with your order. You can select these options during the checkout process.